Hello Inomed team! Thank you for taking the time to share more about your work with us. We’re excited to learn about your journey – could you briefly tell us what you’re building?
Hi Alča, thank you for the opportunity. At Inomed, we are building a clinical administration platform designed to protect family medicine from its greatest threat today: administrative overload.
Family doctors rely on electronic medical record systems to manage patient health data, but in practice these systems force clinicians to balance patient care with heavy mandatory documentation and reporting required to secure reimbursement from national health insurance funds. This administrative burden has become an existential threat to doctors’ careers, well‑being, and relationships with patients.
Burnout is accelerating, the profession is becoming unattractive to younger doctors, and shortages are forcing remaining clinicians to take on even more patients. Because reimbursement depends on flawless compliance and reporting, doctors cannot opt out of this burden without putting their income at risk.
We address this by removing administrative work from the center of the doctor’s day and over time we are building foundations that allow healthcare data to be used more responsibly, securely, and transparently across the wider ecosystem always with doctors and patients in control.

Family doctors often say they spend more time on computers than with patients. What are the biggest admin “time drains” you see in daily practice?
Milovan: Doctors we’ve had pleasure to talk to tell us there isn't just one single chore to blame. It’s the sheer volume of administrative tasks coming from every direction. Between the requirements of national health insurance funds and various public organizations, combined with answering constant calls and managing patient communication, the workload is overwhelming.
There are so many time-drains, here’s to name a few. You have the medical certificate. Doctors find themselves writing notes for everything: justifying why a sick person cannot visit the employment bureau every month, confirming health status for social services, or issuing reports for driver's licenses. Then there’s complex billing to ensure every service is properly coded for insurance, and then there’s daily office management: ordering supplies, paying bills, and keeping records.
What makes this truly exhausting is doing it all on outdated legacy systems. These programs add massive friction to the workday through repetitive actions and cluttered interfaces. Imagine sitting with a patient and waiting three seconds for a single page to load, it sounds small, but when you have to do that hundreds of times a day, you realize you could have brewed a fresh pot of coffee in the time you've spent staring at a loading bar, or navigating the cluttered interface.This friction leads directly to burnout and the dreaded "pajama time," where doctors spend their personal evenings finishing digital paperwork just to stay afloat.

What exactly does the platform automate, and where do you draw the line between automation and decisions that must stay fully in the doctor’s hands?
We focus on administrative work that doesn’t require clinical judgment but still consumes a lot of time. Things like manual data entry, handling documents, and organizing information that already exists elsewhere in the system.
Our goal is not to change how doctors practice medicine. It’s to reduce unnecessary effort around it. The system prepares information and reduces repetition, but the doctor always reviews and decides what is correct. The platform acts like an assistant, not an authority. Clinical responsibility always stays with the physician.

AI in healthcare can raise questions about trust and safety. How do you approach reliability, transparency, and data privacy in your product?
Trust is foundational in healthcare. We design our systems to comply with European regulations from day one, treating GDPR, MDR, interoperability standards and emerging frameworks like the European Health Data Space as fundamental guidelines for building a safe product rather than mere obstacles.
Practically, this means strong security, clear audit trails, and strict purpose limitation on how data can be used. More importantly, it means ensuring doctors and patients retain control and transparency over their data.
Our long-term view is that health data can create enormous value for research, innovation, and public health, but only if it is accessed responsibly, securely, and with clear consent. Without trust, none of that is possible.

What’s the story behind the team, how did you come together, and what personal experiences led you to focus on family medicine?
Inomed began with Dr. Milovan’s firsthand experience of administrative burnout as a family doctor, which prompted him to partner with his longtime friend, software engineer Stefan, to build a prototype. To ensure the solution remained user-centric, they recruited Ante, an award-winning design facilitator, to refine the platform’s clinical workflows. Davor joined to provide the strategic expertise necessary for navigating complex national healthcare systems, leveraging his experience in government and international projects. We continue to build on this multidisciplinary foundation, ensuring we address the healthcare crisis from every clinical, technical, and systemic angle.

‍Since the DDAccelerator program has now come to an end, what were the biggest benefits for Inomed, and what concrete outcomes did you achieve with DDA’s support?
With DDA’s support, we rigorously tested our core hypothesis with 250+ family physicians through interviews, surveys, and hands-on prototype testing. This confirmed that administrative burden is not just frustrating, but genuinely exhausting and unsustainable for most doctors. On the product side, we built and iterated through two prototypes. Our second version achieved a Net Promoter Score of 73.1, giving us strong confidence that we’re solving a real, painful problem in a way doctors value.
Beyond product validation, DDA helped us establish early demand signals by building relationships with medical associations and the academic community, strengthening our ability to continue customer discovery and prepare for go-to-market.
Overall, DDAccelerator helped us move from assumptions to evidence, validating the problem, confirming early product–market signal, and positioning us to make smarter decisions as we continue refining both our solution and our business model.

Looking ahead, what are your plans for the future, and what can we look forward to next from Inomed?
In the near term, we’re continuing deep customer discovery and refining how we deliver value sustainably, both for doctors and for the wider healthcare ecosystem. Longer term, we’re building foundations for a more open and responsible health data economy, where clinicians, patients, researchers, and innovators can collaborate without compromising trust or privacy. Our ambition is not to build another tool, but to help create infrastructure that makes healthcare more sustainable starting with family doctors, and expanding carefully from there.

Thank you, Inomed team, for the open and thoughtful conversation. We’re keeping our fingers crossed as you continue building an AI-enhanced clinical administration platform that reduces administrative overload for family doctors and helps bring more time and attention back to patients. We’re also looking forward to meeting you at the ICT Technology Transfer Days: For a Greener and more Digital Danube Region on 22 January in Prague.